FAQ


 

 

How do I post an ad on Gallery Horse?

Click on "Upload ad" on the Gallery Horse website to start posting an ad. You also have the possibility to carry out the registration through Facebook.

Include as much information as possible along with your contact information. If it is the first time you will be asked to register. Check your details and continue adding improvements to your ad. You will be sent an email to notify you when your ad will be published.


Should I register to post an ad?

Yes. We need to be able to communicate with you if you post an ad on Gallery Horse. Registration is fast, easy and free. Registering with us also gives you access to special features, which include:

  1. Sellers can post horse ads that include special icons and visual improvements on a platform seen by thousands of potential buyers at Gallery Horse.
  2. Sellers can cancel their ads at any time. If you provide us with your email address when you post an ad, you will receive a reminder email when your ad is about to expire.
  3. Buyers have access to a private MY GALLERY HORSE zone where they can save favorite ads. You can share your favorites at any time.

4. Buyers can also set up automated search alerts by email. Once you set the criteria, we will send you notices every time there are new listings that match what you are looking for.

5. Registered members can also participate in online promotions and have the right to receive updates via email about the latest events.


How do I make changes to my ad?

To make changes to your ad, sign in to your Gallery Horse account and then click on "My ads."

Select your ad and click "Edit." "Make the changes you want, even add videos and photos and do not forget to save them.


How long does it take for a new ad to appear?

All ads sent online will be published on our site within 1 day after being approved in an internal review process.

I have sold my horse. What should I do to remove the ad from the platform?

Enter your private space select the ad and remove it from your list of ads.


How can I filter and refine the search results to find exactly what I am looking for?

You can refine your search by applying the filters that Gallery Horse puts at your disposal: price, age, race, height, layer,, discipline, level, and many other options. You can also use the "Tag" tab, to limit your search.

What is the refund policy?

Make sure you pay extra attention when you create your ad and add improvements. Gallery Horse is not responsible for user errors. If you make a mistake when creating your ad, you can edit it by logging into your account and going to the "My ads" tab. We will not issue refunds for canceled ads. It is your responsibility to review the announcement of all errors before placing it on our website. If you have any problems during the ad placement process or just general questions, send us an email to info@galleryhorse.com.


Is my credit card safe?

Safety is one of our top priorities. When you send sensitive information such as your credit card number through our website, your information is protected both online and offline. It is encrypted and protected with the best encryption software currently available in the industry: SSL. We use the highest level of SSL encryption currently available to ensure that information remains secure. This information is never registered by Gallery Horse, it is a process in which Gallery Horse connects you directly with the bank that takes the data, it is never carried out through Gallery Horse.


Site features


What is the My Gallery Hose space?

This space is designed to help you keep track of all the favorite ads you find on our website. You can save ads, add notes to your ads, receive alerts when your favorites are favorites of other users. You can also use this area to email the ads you saved to print or share with your friends.


What is an email alert?

You can subscribe to email alerts to receive new lists in your email based on your search criteria. For example, if you are interested in a specific breed of horse, you can subscribe to an email alert that will send you new ads for horses of that breed. This is an excellent way to get to know the latest Gallery Horse ads.


Am I buying horses from Gallery Horse?

No. Gallery Horse is an online advertising platform that connects buyers and sellers. Gallery Horse does not own or sell any of the horses that are advertised.


What do I do if I see a suspicious or offensive ad in Gallery Horse?

Report the announcement so that our team can review and eliminate it. When you click "Report," you will be asked to enter your email address and a brief description of the discovered abuse. The types of abuse include: fraudulent advertisements intended to defraud users, illegal / obscene / discriminatory or any inappropriate content, copyright infringement, spam or any other listing that violates our Terms and Conditions.

 

This website may use cookies to improve your user experience. By continuing, you accept their use. For more information regarding the cookies used and how to disable them, please click here